You Said, We Did: Always Listening to Our Families at Our Nurseries in Greenwich and Kidbrooke
| Kelly Salambasis
You Said, We Did: Always Listening to Our Families at Our Nurseries in Greenwich and Kidbrooke
At More2, listening to our families is at the heart of everything we do. As a trusted nursery in Greenwich, including our nursery in Kidbrooke, we regularly ask parents for feedback through surveys and everyday conversations. We believe the very best early years experiences are built through strong partnerships between families and nursery teams.
We’re proud that parent partnerships have long been part of who we are – including being recognised as Nursery World Award winners for Parent Partnerships. Your voices continue to shape our nurseries across Greenwich and Kidbrooke, and here’s a snapshot of what you told us, and how we’ve responded.
You said: You’d love more opportunities to be involved and feel part of the More2 community
We did:
Across our Greenwich nursery settings and Kidbrooke nursery, we continue to invite parents to be actively involved in nursery life via More2Parents. Families are welcomed to join us for stay and play sessions, seasonal celebrations, coffee catch-ups, and special curriculum experiences throughout the year.
Parents are always encouraged to suggest ideas or arrange a time with their child’s room team to:
- Read a favourite story
- Share a talent or interest
- Take part in learning experiences
Some of our most memorable moments in our nurseries in Greenwich and Kidbrooke have come directly from parents — including a fantastic volcano experiment led by one of our families! If you can think of anything else you’d like to share, we’d be delighted to welcome you.
You said: You want clear access to policies, procedures, and safeguarding information
We did:
At our nursery in Greenwich and nursery Kidbrooke, we’ve made sure that policies and procedures are easily accessible, both online and within the nursery, so parents can refer to them at any time.
Safeguarding is a top priority in all our Greenwich nurseries, and we regularly highlight key policies so families always know:
- Who to speak to
- How concerns are managed
- How we keep children safe and supported
You said: You value the inclusive environment, wide range of activities, outdoor learning, and healthy snacks
We did:
Our Kidbrooke nursery and nurseries across Greenwich continue to provide stimulating, inclusive environments that reflect children’s interests, cultures, and individual needs.
We remain committed to:
- A wide range of engaging early years activities
- Outdoor learning and play
- Nutritious snacks that promote healthy lifestyles
- Wellbeing-focused experiences that support children’s development
You said: Communication is important and you value regular updates
We did:
Clear communication is a priority for families choosing a nursery in Greenwich or Kidbrooke, and we continue to use a variety of methods to keep parents informed and involved, including:
- The Famly app
- Newsletters and emails
- Parents’ evenings
- Coffee mornings and community events
We’re also creating a new room transition leaflet to further support children and families during this important stage.
You said: You value knowledgeable, well-trained nursery staff
We did:
At More2, across our Greenwich and Kidbrooke nurseries, we invest heavily in staff development because highly trained practitioners create safe, nurturing, and inspiring environments for children.
This includes:
- An annual staff training week
- Ongoing professional development
- Topic-focused first aid training delivered by a registered first aid trainer, tailored to the needs of our children
You said: You’re happy with the quality of care, environment, and relationships
We did:
We are incredibly proud that families at our nursery in Greenwich and nursery Kidbrooke told us their children feel happy, safe, and supported.
We will continue to build on our inclusive, high-quality environments, ensuring children’s interests, cultures, and individual needs remain central to everything we do.
Always listening, always improving
Your feedback is shared with our teams across our Greenwich and Kidbrooke nurseries and helps shape our next steps. Thank you to every family who takes the time to share their experiences with us.
If you’re looking for a nurturing, inclusive nursery in Greenwich or Kidbrooke, we’d love to welcome you into the More2 community
